DataQA
DataQA is here to provide customer support and manage frequently asked questions in these very simple steps:- add DataQA to a channel (e.g.
- people can now ask questions to
- add question/answer knowledge bases from messages or threads in a single click
- keep your team's knowledge structured, exportable and most importantly, yours!Boost your team's efficiency and morale.
#faq-supplier)- people can now ask questions to
DataQA and they will get approved answers from the knowledge base- add question/answer knowledge bases from messages or threads in a single click
- keep your team's knowledge structured, exportable and most importantly, yours!Boost your team's efficiency and morale.
Permissions
DataQA will be able to view:
DataQA will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
DataQA Ltd
Company headquarters location
United Kingdom
Terms of service
Privacy & data governance
Data retention policy
Data is retained for the period the users make use of the services, with the exception of user data, which is automatically deleted within 24 months of inactivity.
Data archiving and removal policy
Uninstalling the DataQA Slack App will delete all data associated with the installation.
This includes users, questions and answers stored in the DataQA database during use.
Data storage policy
All Customer data is encrypted in transit and at rest. Data is regularly backed up and we have a tested backup, recovery and disaster procedure to ensure business continuity. Any system failure is alerted to our team immediately.
Data center location(s)
Ireland
Data hosting details
Cloud hosted
Data hosting company
AWS
App/service has sub-processors
no
Certifications & compliance
Data deletion request procedure
Uninstalling the app will delete all user created data. Users can request complete account deletion at any time by contact contact@dataqa.ai
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack App Directory, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
no
Contact for security issues
contact@dataqa.ai
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
no